Kickstart a new career in the dynamic, fast-growing field of information technology. The Google IT Support Professional Certificate is designed to prepare you for a career in IT support and provides an opportunity to connect you with top employers hiring for IT support jobs.
This five-course certificate, developed by Google and hosted by Coursera, includes innovative curriculum designed to prepare you for an entry-level roll in IT support. A job in IT can mean in-person or remote help desk work in a small business or at a global company like Google. If you've been tinkering with IT or are new to the field, the Google IT support program may be the right choice for you.
The program is part of Grow with Google, a Google initiative to help create economic opportunities for all Canadians.
Through a mix of video lectures, quizzes, and hand-on labs and widgets, the program will introduce you to troubleshooting and customer service, networking, operating systems, system administration and security. Along the way, you'll hear from Googlers with unique backgrounds whose own foundation in IT support served as a jumping off point for their careers.
By dedicating 8-10 hours a week, you can complete the certificate in about 8 months. You can skip through content that you may already know and speed ahead to the graded assessments.
Take the first step towards a new career in IT - enroll today!
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Google IT Support Program [Coursera]