Daniel Anderson: IT Support Specialist

Google IT Support Professional Certificate—The launchpad to a career in IT. This program is designed to take beginner learners to job readiness in about 8 months.

With the help of #GrowWithGoogle's IT Support Professional Certificate, Daniel Anderson grew his love for technology into a career helping other people.

To launch your career in IT support, visit: coursera.org/specializations/google-it-support.

About Google IT Support Professional Certificate

This five-course certificate, developed exclusively by Google and hosted by Coursera, includes innovative curriculum designed to prepare you for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work in a small business or at a global company like Google.

Whether you're completely new to the field or have had some exposure to IT, this is the right program for you.

This program is part of Grow with Google, an initiative that draws on Google's 20-year history of building products, platforms, and services that help people and businesses grow. Through programs like these, Google hopes to help everyone—those who makes up the workforce of today, and the students who will drive the workforce of tomorrow—access the best of Google's training and tools to grow their skills, careers, and businesses.

Upon completion of the Google IT Support Professional Certificate, you can highlight your new skills on your resume, LinkedIn or Facebook. You can also share your information with top employers like Rogers, Infosys, Cogeco, Bell, Cognizant, Intel, Eastlink, TEKSystems, GE Digital, TekSavvy and of course, Google.

Through a mix of video lectures, quizzes, and hands-on labs and widgets, the Google IT Support Professional Certificate will introduce you to troubleshooting and customer service, networking, operating systems, system administration and security.

You'll also hear from Googlers with unique backgrounds whose own foundation in IT support served as a jumping off point for their careers.

By dedicating 8-10 hours per week, you can complete the certificate in about 8 months. You can also skip through any content that you might already know, and speed ahead to the graded assessments.

For more information, or to enroll visit: coursera.org/specializations/google-it/support.